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Capgemini's Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.

In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland.

Join our global team and be part of technology transformation.

• Application bug-fixing
• Application features development
• Application deployment as per Standard Operating Procedures
• Processing application end-user requests (configuration updates, basic issue resolution)
• Application support (auto-reported incidents, health monitoring reports)
• Application data analysis (to resolve some of issues reported by end-users)
• Contacting end-users (mostly via ticketing system) to process requests
• Creating and updating documentation and procedures

• Fluent English
• At least 1-3 years of programming experience (C#/PHP)
• At least 1-3 years of SQL/database knowledge/experience
• At least 1 year experience in cloud technologies would be a plus
• Experience with contacting end-user / customer
• Experience on using ticketing system (as a support team member), i.e. BMC (EARS/ITSM), ServiceNow, Jira is an advantage

The Team is responsible for support, maintenance and limited development of functionalities. We are working closely with Tools' Owners and users.

Atmosphere

• Working with great people and in legendary atmosphere
• No formal dress code
• Annual family picnics
• Unforgettable integrational events
• Employee volunteering opportunities and interesting CSR projects
• We value and respect diversity in terms of gender, nationality, roles, age, interests
• Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
• Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball

Development

• Development in expert or leader competencies
• Broad training offer with possible co-funding
• Access to Harvard Business Review knowledge base
• Introduction plan for new employees and Buddy Initiative
• A wide range of instructor-led and e-learning trainings
• Co-financing for post-graduate studies and courses
• Many companies under one roof / internal headhunters
• Internal development events: conferences, meetings, communities
• Education First platform for learning English online