|Nazwa firmy||Capgemini Polska Sp. z o.o.|
|Stanowisko||Junior ServiceNow Business Analyst|
|rozwiń Junior ServiceNow Business Analyst Capgemini Polska Sp. z o.o. In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and...||2020-01-16 Katowice|
Capgemini's Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.
In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland.
Join our global team and be part of technology transformation.
Who are we looking for?
o Organizational and time management skills with the ability to prioritise, self-starter able to work independently with minimum of supervision
Nice to have:
What will you do?
ServiceNow Analyst in collaboration with clients, ServiceNow architects and developers plays a key role in the implementation of best practices within ServiceNow Platform based on Capgemini and industry standards. The role requires profound business acumen and understanding as well as thorough understanding of ServiceNow configuration and admin capabilities with use of agile methodology.
As ServiceNow Analyst you will join Project & Consulting capability, designing, developing and implementing processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform. You will be capturing business requirements in a form of agile client stories, as well as testing configured functionalities end to end as soon as these have been developed.
Who will you be working with?
We deliver projects around the globe for Clients in multiple industries. We are subject matter experts for IT support transformations running assessments, intruduction or optimistation of ITIL and business processes and ITSM tools.
Our Team is built by international professionals with different areas of expertise (SIAM, ITSM, OCM). We learn from each other, support one another and celebrate successes together.
What we offer?