||Job Description Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions--underpinned by the world's largest delivery network--Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients' behalf. What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail Validation of contractual agreements related to Service and Repair process Order management and returns management activities in SAP Coordination of service and repair process with internal teams and spare parts vendors Ensures resolution of queries within the contractual metrics Qualifications What do we expect? Fluent English (C1) Microsoft Office package knowledge (Excel, Word, PowerPoint) Preferably experience in customer service Experience in working with SAP would be an asset What can we offer: Support for your career and competences development - learning from colleagues, courses and trainings, allowing you to boost your skills and become BEFUTUREPROOF Using foreign language and new technology solutions daily, cooperating with various Clients CSR activities and rich social life - Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming Full work comfort - private medical care, life insurance, access to MyBenefit platform When applying please enclose the below statement: "I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority." Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.