|Nazwa firmy||Nordea Bank Abp SA Oddział w Polsce|
|Stanowisko||Head of IT Service Desk|
|Link do oferty||więcej (w nowym oknie)|
We are looking for an experienced Leader for leaders within the IT Service Desk industry, holding at least 3-5 years of experience in positions with remote management, who is eager to lead the IT Service Desk Team through improvement initiatives to support the transformation of Nordea. This is an opportunity for you to build and lead the team to reach internal end user satisfaction and continuously improve the IT Support with high value for Nordea.
Machine learning, robotics, cloud computing. We're harnessing the power of technology to reinvent the future of banking. A digital revolution is underway - joining us puts you at the heart of it.
Working with skilled, international teams in a fast-paced, agile environment, you'll play a part in making us truly digital. We all have a role in building the best bank that serves our customers' changing needs - through innovative solutions, collaboration and partnering with fintechs.
Are you ready to embark on a learning journey where we lead the way and push the limits in transforming the future of banking?
Your future responsibilities
The IT Service Desk is the first level IT support for all people who work in Nordea. Several channels are used to make contact and the preferred is via phone calls. The IT Service Desk receives on average 30000 monthly calls.
The role is based in Warsaw. Travel is expected occasionally. You will report to Head of IT Service & Support.
What you'll be doing:
The role is based in Warsaw. The IT Service Desk is part of IT Service & Support where we through improvement initiatives are ensuring the demand and capacity is met and new functionality is taken in to use.
|Zobacz więcej i APLIKUJ »|
|rozwiń Head of IT Service Desk NORDEA Bank Abp SA Oddział w Polsce Several channels are used to make contact and the preferred is via phone calls. The IT Service Desk receives on average 30000... Head of IT Service Desk NORDEA Bank Abp SA Oddział w Polsce Warszawa...||2019-09-07 Warszawa|