Money.pl Praca praca Kraków Customer Service Agent with German
Polecane oferty pracy w mieście Kraków
Nazwa firmy IBM BTO Business Consulting Services
Stanowisko Customer Service Agent with German
Kategoria Księgowość/Audyt/Podatki
Obsługa klienta/Call Center
Lokalizacja Kraków
Termin ważności: 2020-05-22

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Oferta pracy Customer Service Agent with German


Opis stanowiska:

IBM BTO BCS in Cracow is one of the leading international companies providing business process support services. In our center we are providing accounting and financial services to foreign customers in three core processes: Accounts Payables, Accounts Receivable and General Ledger.

Customer Service Agent with German
Customer Service Agent with German
Workplace: Kraków, małopolskie
What makes IBM BTO unique:
  • global communication: want to improve your language skills? We will invest in you!
  • flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
  • diversity: different nationalities united in one team
  • initiative: have ideas for improvements? We want to hear them!
Scope of duties:
  • Adherence to the Dispute management process within policy, with specific reference to prompt escalation actions
  • Resolve disputes within agreed timeframes, according to the quality rules
  • Build and maintain positive relationship with the customers
  • Engage with internal stakeholders (Sales & Account Managers) to successfully identify problem areas and bring resolution to urgent needs
We are looking for candidates with:
  • Very good German & English (verbal & written)
  • Intermediate MS Office skills
  • Past experience in Order to Cash processes or Customer Service would be an asset
  • Self-motivated with strong organizational & problem-solving skills
We guarantee you:
  • job contract
  • the opportunity to participate in training and language courses
  • an extensive benefits package (Multisport, healthcare, life insurance)
  • an induction training that will allow you to smoothly transition into your new role
How to apply:
If you are interested, please send your CV via Apply button below. APPLY

IBM BTO reserves the right to contact selected candidates

  • Źródło oferty: KarierawFinansach.pl
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