Money.pl Praca praca Kraków Customer Operations Specialist German Speaker
Nazwa firmy Shell Business Operations
Stanowisko Customer Operations Specialist German Speaker
Lokalizacja Kraków
Termin ważności: 2019-05-30

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Oferta pracy Customer Operations Specialist German Speaker

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Customer Operations Specialist German Speaker

   
rozwiń Customer Operations Specialist German Speaker Shell Business Operations Email, fax) according to agreed service levels and service standards Provide assistance to customer to complete transactions... Customer Operations Specialist German Speaker Shell Business... 2019-06-16 Kraków pracuj.pl

Oferta pracy Customer Operations Specialist German Speaker


Oferta: Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world. Shell Business Operations (SBO) Krakow sits at the centre of Shell's global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations. Customer Operations Specialist German Speaker Customer Operations Specialist German Speaker Work location: Kraków Job description: Be the first point of contact for Customers Resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards Provide assistance to customer to complete transactions Record and follow up all customer contacts in customer facing systems Liaising between customers and supply chain departments in coordination of delivery process Proactively communicating to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order Supporting in the resolution of delivery queries Requirements: very good German (C1) and good English excellent communication skills strong customer focus ability to deal with multiple tasks and work in a dynamic environment ability to cooperate efficiently in a team good working knowledge of MS Office tools and Outlook experience in using one of major ERP systems (e.g. SUN/ SAP ) will be an advantage Number of Vacancies: 1 Benefits of working at Shell: Meaningful work in a company that is universally respected as a truly global energy leader (one of the world's biggest companies according to Fortune Global 500) Unique opportunity to fulfill your potential with personal and professional development programs Work in a smart and motivated team within a supportive and inclusive culture with strong values Attractive salary and bonuses Complex medical care and individual life insurance Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms Opportunity to participate in social and community projects Shell is an Equal Opportunity Employer
  • Źródło oferty: Adzuna
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