Contract Supervisor Poland

Contract Supervisor Poland, Sandomierz

P&O Ferrymasters is a substantial logistic service provider and is part of the international P&O Group,

which has been taken over recently by multinational DP World.

We are engaged in logistic management in which our own fleet  with trailers and containers plays a major role.

In addition to a strong position in goods transport to and from England, intra-European transport is also expanding steadily.

We have for this purpose our own offices throughout Europe. For the office of one of our clients we in Sandomierz, Poland we are looking for candidates M/F for the following FULLTIME position :

Contract Supervisor

Job Purpose

To manage the collection and delivery of goods on behalf of the client. To ensure that consistently high service levels which meet, or exceed, the agreed performance targets.

Key Result Areas

To ensure clear and direct communication with the local site as well as P&O Ferrymasters operatives.

To ensure that the profitability of the contract is maximised by optimisation of load density and best use of market resources

To be the key point of contact for the clients site ensuring that a strong relationship is built up and maintained to the mutual satisfaction of both parties.

Providing an efficient and cost effective collection and delivery service by properly using in-house and subcontracted resources.

Keep the customer advised at all times, especially in the unlikely event of any service failures.

Track & Trace “special” shipments as required.

Liaise closely with hauliers to ensure that they have full and accurate information to complete the job. This to include invoicing requirements.

Input data into P&O Ferrymasters computer system to ensure on time invoicing of client and payment of hauliers.

To record performance of on-time collections and deliveries.

Raise service incidents and insurance claim files as appropriate.

Propose solutions for more cost effective transport and specifically changes to transport modes.

To be familiar with and have an understanding of all Core and Support procedures relevant to this role as identified by your immediate Manager.

General administration duties and reporting as required

Office based at clients premises in Poland with occasional requirement to visit other Company/Client/Supplier locations.

Responsibility to keep costs down and maximise profits

Skills, Knowledge & Experience

Educated to a minimum of GCSE or equivalent standard.

Good knowledge and experience within the transport / logistics sector.

Previous experience in a customer focused operational role using problem solving techniques.

Good organisational skills including the ability to prioritise own workload and work to deadlines

Strong communication skills, able to liase with people at all levels competently and professionally.

Good knowledge of computer packages (Microsoft)

Accurate keyboard skills and a good eye for detail.

Polish & English language skills are imperative with a 3rd European language desirable

The client, including staff, buyers and management at all levels

P&O Ferrymasters contract management.

Sub contract hauliers

Other P&O Ferrymasters offices.

Contact

Please send you brief introduction letter + curriculum vitae per email to our HR Department : patty.vanpolen@pofm.com